I forgot my password, what do I do?

Whether you have misplaced your login credentials or wish to enhance your security, this guide will provide you with step-by-step instructions on how to reset your password and regain access to your account.

Click the "Forgot Password" button on the login page

Enter your registered email 

Check your email inbox 

Set and Confirm your new password

Once you've successfully reset your password, return to the login page and log in using your new credentials

Please be advised that password reset emails may occasionally be flagged as spam. We kindly request that you check your spam or junk folder to verify if the email has been redirected there.

If, after following the above steps, you still haven't received the password reset email , please contact our customer support team for assistance.