Marlo – Email

Modified on Wed, 25 Jun at 11:24 PM

The Email module in Marlo enables vessel operators and commercial teams to centralize voyage-related communication. It offers shared inboxes, intelligent routing, and vessel-linked tagging, ensuring that important updates—like vessel status, port calls, and agent coordination—are never lost. Marlo automatically associates relevant emails with vessels and voyages, streamlining operations and reducing context-switching.

Concepts in the Module

Concepts	Description
Shared Inboxes	Multiple users access the same inbox, collaborate on replies, and track conversations.
Vessel-Linked Emails	Tag emails to vessels so Marlo can auto-update the vessel timeline.
Thread Monitoring	See the full message thread, including attachments and replies.
Smart Routing	Emails from agents, charterers, and suppliers are auto-tagged to the right voyage or port.
Reply As Team	Compose replies from a shared team identity. Permissions can be set for sender roles.

Workflows in the Module

1. Connect Inbox

Navigate to Email → Settings → Add Account
Choose provider (IMAP, Gmail, Outlook)
Authenticate and authorize account
Assign inbox to team or function (e.g., operations@marlo.com)

2. Tag Emails to Vessels

Open incoming email
Use the vessel dropdown to tag the message
Marlo auto-logs it into the vessel timeline and voyage record

3. Collaborate on Replies

Assign owner for reply
Internal comments can be added
Send reply directly or schedule it

Other Sources

Marlo Email Features Overview (for marketing reference only)